Privacy Policy - Wekiwue Travel

Last Updated: April 10, 2025

1. Introduction

Welcome to Wekiwue Travel's Privacy Policy. At Wekiwue Travel ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We collect several types of information from and about users of our website and services, including:

2.1 Personal Data

Personal data refers to any information that identifies or can be used to identify you. We may collect the following personal data:

Identity Data: includes first name, last name, username or similar identifier, title, date of birth, and gender.
Contact Data: includes billing address, delivery address, email address, and telephone numbers.
Financial Data: includes bank account and payment card details.
Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data: includes information about how you use our website and services.
Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

2.2 Non-Personal Data

When you interact with our website, we may collect certain information that does not reveal your specific identity. This includes:

Browser and device information
IP address
Information collected through cookies, pixel tags, and other technologies
Demographic information and other information provided by you
Aggregated information

3. How We Collect Your Information

We use different methods to collect data from and about you including through:

Direct interactions: You may give us your personal data by filling in forms on our website, creating an account, subscribing to our newsletter, requesting information about our services, or corresponding with us by phone, email, or otherwise.
Automated technologies or interactions: As you navigate through our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and similar technologies.
Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

4. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To register you as a new customer
To process and deliver your order
To manage our relationship with you
To enable you to participate in a survey or provide feedback
To administer and protect our business and website
To deliver relevant website content and advertisements to you
To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences
To make suggestions and recommendations to you about goods or services that may be of interest to you

5. Disclosure of Your Information

We may share your personal data with the following categories of recipients:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal data for any other purpose with your consent.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal data. These may include:

The right to access your personal data
The right to rectify or correct any personal data if it is inaccurate or incomplete
The right to erase or delete your personal data
The right to restrict processing of your personal data
The right to object to the processing of your personal data
The right to request transfer of your personal data
The right to withdraw consent at any time where we rely on consent to process your personal data

If you wish to exercise any of these rights, please contact us using the contact details provided below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If you become aware that a child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By phone: +90 242 346 2184
By mail: Soğuksu, Kazım Karabekir Cd. 91/A, 07030 Antalya, Turkey